Privacy Policy / Chính sách Bảo mật
Last updated / Cập nhật: November 1, 2026 · Domain: https://kynguyenai.com
1. Who we are / Chúng tôi là ai
English: KyNguyenAI (KyNguyenAI.com) operates an AI Creative Suite and a Cloud AI Studio & Creator Platform. We provide AI tools (music, voice, video) and send transactional / product-update emails only to users who have given explicit consent.
Tiếng Việt: KyNguyenAI vận hành bộ công cụ sáng tạo AI và nền tảng Cloud AI Studio dành cho creator. Chúng tôi chỉ gửi email giao dịch / cập nhật sản phẩm tới người dùng đã đồng ý rõ ràng.
Operator / Đơn vị chủ quản: Hộ kinh doanh Đình Hán AI — Giấy chứng nhận ĐKHKD số 030081007192 (ngày cấp 15/07/2025 tại UBND xã Trần Phú, TP. Hải Phòng); MST 8114255334-001; Người đại diện: Ông Nguyễn Đình Hán; Địa chỉ: Xã Trần Phú, TP Hải Phòng; Điện thoại: 0922 583 779.
Contact / Liên hệ: [email protected] · Privacy requests: [email protected]
2. How we collect email addresses / Cách thu thập email
English: We collect email addresses only through:
- Explicit Opt-In via the subscription form on https://kynguyenai.com (checkbox not pre-checked);
- Double Opt-In confirmation — a confirmation email must be clicked before status becomes “subscribed”;
- Account registration on KyNguyenAI products where the user agrees to receive account/system notifications.
We never purchase, rent, scrape, harvest, or otherwise obtain email lists without permission.
Tiếng Việt: Chúng tôi chỉ thu thập email qua Opt-In rõ ràng (checkbox không được tích sẵn), Double Opt-In (phải bấm link xác nhận), hoặc đăng ký tài khoản sản phẩm. Chúng tôi không bao giờ mua, thuê, scrape hay thu thập trái phép danh sách email.
3. What data we process / Dữ liệu xử lý
- Name, email address, language preference;
- IP address and user-agent at subscription time (abuse prevention);
- Subscription status, confirmation / unsubscribe timestamps;
- Delivery events: opens/clicks (if enabled), bounces, complaints;
- Optional account fields such as credit/balance when provided by the user for personalization.
4. Purpose of processing / Mục đích
We process data to: send system notifications, security alerts, invoices, feature updates; maintain suppression lists (bounce/complaint/unsubscribe); improve deliverability; and comply with law (CAN-SPAM, GDPR, applicable Vietnamese data protection rules).
5. Legal bases (GDPR) / Cơ sở pháp lý
- Consent (Art. 6(1)(a)) for marketing / optional product updates;
- Contract / legitimate interest for transactional and security emails related to an account;
- Legal obligation for retention of certain logs when required.
6. Sharing / Chia sẻ
We work with trusted email delivery and infrastructure providers as data processors to send messages and to automatically process real-time bounce and spam complaint webhooks so invalid or complaining addresses are suppressed immediately. We do not sell personal data. Processors act under applicable data processing terms and international email deliverability standards (CAN-SPAM Act and GDPR).
7. Your rights / Quyền của bạn
You may at any time:
- Unsubscribe via https://kynguyenai.com/unsubscribe or the link in every email (List-Unsubscribe / One-Click);
- Request access, correction, or deletion of your data by emailing [email protected];
- Withdraw consent without affecting prior lawful processing.
Unsubscribed, bounced, and complained addresses are placed on a global suppression list and will not receive further marketing/notification campaigns.
8. Retention / Lưu trữ
Active subscriber data is kept while the subscription remains active. Suppression records are retained to prevent re-mailing. Delivery and webhook logs are retained as needed for deliverability and abuse prevention (typically up to 24 months unless longer retention is legally required).
9. Security / Bảo mật
We use HTTPS, access-controlled admin panels, hashed passwords, rate-limited login, and email authentication best practices (SPF, DKIM, DMARC).
10. Children / Trẻ em
Our services are not directed to children under 16. We do not knowingly collect their data.
11. Changes / Thay đổi
We may update this policy; the “Last updated” date will change. Material changes will be communicated via the website or email where appropriate.